Heat Brings Out Air Conditioner Issues - KTUL.com - Tulsa, Oklahoma - News, Weather & Sports

Heat Brings Out Air Conditioner Issues

Triple digit temperatures mean air conditioners are on full blast. And if not then you are calling a repair man. We found out it's taking at least one day to get help.

Channel 8's Kim Jackson found out she was part of this story--when it got a bit hot in her own house.

I knew I was going to have to leave work to meet my repairman. It was so much easier when he agreed to be part of our news story.

I was glad to see Troy Price hop out of his truck. It had been a long hot morning and I needed my air fixed--like a lot of people.

"Actually it was pretty steady the last several weeks and then all of a sudden Monday just got crazy. I'm talking my phone must have rang a hundred times yesterday," he told me.

I was lucky. He got started. He's seen issues such as condensers, compressors and  freeon.

"I'm getting for myself about 15 calls a day. I'm trying to do and some I'm pushing into the next day which is today. And they're giving me 15 a day, again, and I'm pushing them over to the next day if I have to," he said.

It has taken two days for Eric Nelson to get help. His air went out on Sunday.

"I can deal with it. My daughter doesn't like it all, because she is spoiled.  30-50 years ago, they didn't have air conditioners didn't know what it was," said Nelson.

He needs a new compressor or maybe a whole new unit. his homeowners warranty will decide which.

So what does it take to get to the top of Troy's list?

"I try my best because I can understand their situation especially if they tell me they have an elderly person that can't take the heat, like yesterday it was late evening but I got out there to help them," he said.

Infants are another priority call. But most of us have to tough it out. For Eric, it will be another day. And back at my house, I had hoped for cool air blowing from my vents.

But Troy took a good look and informed me, he has to order a part for me. It's the board (whatever that is).

"You gotta come back right?" I asked him. "You're coming back to my house?"  Troy assured me he would return in about 24 hours.