City of Tulsa Trash Service Map, 07/02/12 - 09/30/12Tulsa -
KTUL.com has received a number of phone calls since Wednesday in reference to trash not having been picked up on Tuesday.
Most of the callers live within Districts 5, 6, and 7 in the Tuesday pick-up zone (see map to the right).
The Tuesday zone encompasses a large area extending from 56th Street North to 71st Street South and from Sheridan Road to 193rd East Avenue.
KTUL.com spoke with Liz Hunt with the City of Tulsa on Thursday.
Ms. Hunt stressed that any customer with a trash-related issue should call the City of Tulsa's refuse service line at 918-596-9777. This is a City of Tulsa phone number, not a phone number for NeWSolutions.
She stressed that any customer who reports a missed pick-up will have his or her trash picked up before 8:00 p.m. on the day he or she reports the issue or the following morning.
Hunt suggests that people have their trash ready at the curb in bags or carts by 6:00 a.m. on their designated pick-up day.
She did say that some people within the Tuesday zone were missed because NeWSolutions is still becoming acquainted with the streets on its routes.
Out of approximately 116,000 customers, the City of Tulsa has only received around 700 trash-related calls since Monday, including Tuesday's missed pick-ups.
