KTUL.com has received a number of phone calls since Wednesday in reference to trash not having been picked up on Tuesday.
Most of the callers live within Districts 5, 6, and 7 in the Tuesday pick-up zone (see map to the right).
The Tuesday zone encompasses a large area extending from 56th Street North to 71st Street South and from Sheridan Road to 193rd East Avenue.
KTUL.com spoke with Liz Hunt with the City of Tulsa on Thursday.
Ms. Hunt stressed that any customer with a trash-related issue should call the City of Tulsa's refuse service line at 918-596-9777. This is a City of Tulsa phone number, not a phone number for NeWSolutions.
She stressed that any customer who reports a missed pick-up will have his or her trash picked up before 8:00 p.m. on the day he or she reports the issue or the following morning.
Hunt suggests that people have their trash ready at the curb in bags or carts by 6:00 a.m. on their designated pick-up day.
She did say that some people within the Tuesday zone were missed because NeWSolutions is still becoming acquainted with the streets on its routes.
Out of approximately 116,000 customers, the City of Tulsa has only received around 700 trash-related calls since Monday, including Tuesday's missed pick-ups.
A Berryhill resident and his son-in-law helped pull about 17 people from the rubble following Monday's tornado in Moore.Sam Myers, 65, was visiting for his granddaughter's sixth grade graduation when newsMore >>
A Berryhill resident and his son-in-law helped pull about 17 people from the rubble following Monday's tornado in Moore.More >>
Students at Tulsa Adventist Academy canceled their end-of-school party and donated the money to buy supplies for the tornado victims in Moore.One of the student's parents owns a small trucking companyMore >>
Students at Tulsa Adventist Academy canceled their end-of-school party and donated the money to buy supplies for the tornado victims in Moore.More >>
Angelina Jolie says that she has had a preventive double mastectomy after learning she carried a gene that made it extremely likely she would get breast cancer.More >>
"I hope that other women can benefit from my experience," Angelina Jolie wrote in a powerful op-ed article Tuesday, explaining her decision to go public with having her breasts removed to avoid cancer.More >>
Britain's Prince Harry is headed to the New Jersey shore to visit two communities hard hit by Superstorm Sandy.More >>
Britain's Prince Harry toured two New Jersey shore communities devastated by Superstorm Sandy, shaking hands with emergency personnel and construction workers before spending Tuesday afternoon in New York City at events...More >>